Yes, this one is a personal grievance for me too. I hate it when the IVR asks me to insert my account number, my TPIN, and asks me exactly what I want to do, and then when I finally get routed to the customer care exec, they ask me all this information all over again…. I hate it… hate it… hate it :)
Seriously.. Please dial 1 no no 2. then 7 then 5 then 3..
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hehehe…the worst Call Center I have come across is that ICICI back!!
Also, please note that the rep who answers your call first is NOT the one you should be talking to.. Your call is still important to us!
blast ’em..that always works :P
Yes, this one is a personal grievance for me too. I hate it when the IVR asks me to insert my account number, my TPIN, and asks me exactly what I want to do, and then when I finally get routed to the customer care exec, they ask me all this information all over again…. I hate it… hate it… hate it :)
This one is so freaking true – well done man :)
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